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Phone: 1-800-548-2723 (U.S. customers)
             703-295-6300 (International customers)
Fax:      703-295-6211
 
Email

Mail:  Book orders can be mailed to: 
         American Society of Civil Engineers
         Book Orders
         P. O. Box 79162 
         Baltimore, MD 21279-0162  

International Book Customers

International customers for ASCE books may prefer the rapid service of our local distributors.

Rush Orders

Expedited air delivery service is available for both U.S. and international orders.  Same day shipping is available for rush orders placed and processed before 1:00 pm EST.  You may place rush orders through ASCE’s website, or call ASCE's Customer Service and Fulfillment Department at 1-800-548-2723 or 703-295-6300 or send us an email.

To place a rush order using your own shipping account number, please email or call ASCE's Customer Service and Fulfillment Department at 1-800-548-2723 or 703-295-6300.

Customer Service

When you contact ASCE Customer Service, please provide complete contact information: name, address, telephone, and e-mail. If you are an ASCE member, please provide your member number.   

Pubsful
1-800-548-2723 (US)
1-703-295-6300 (International)
Fax: 1-703-295-6211

Book claims can be mailed to:

        American Society of Civil Engineers 
        Customer Service and Fulfillment Department 
        1801 Alexander Bell Drive 
        Reston, VA 20191-4400

Book Returns

If you are not completely satisfied with your book purchase, return it undamaged within 30 days (90 days for international orders) for a full refund, exchange, or credit of your publication purchase price. If your return is due to our error, we also refund the shipping costs.

Do not return any items to ASCE’s Reston, VA, address.  If you have any questions, please email or call 1-703-295-6210.

Please return your package to the following address via a traceable method to:

        American Society of Civil Engineers
        9050 Junction Drive
        Annapolis Junction, MD 20701
  

Shipping Rates 

 

 Destination 

ASCE
Shipping
Method

Service

Delivery Time*

Shipping Cost

Continental U.S., Hawaii, Alaska, and Puerto Rico 

Standard

UPS
Ground

3-10 Business
Days

$6.95 first item;
$2.50 each
additional item

 

Expedited

UPS Second Day

2-3 Business
Days

$15.00 first item;
$5.00 each
additional item

 

Next Day (orders must be placed by 12 noon)

UPS
Next Day

1 Business Day

$40.00 first item;
$10.00 each
additional item

         
Guam, U.S. Virgin Islands, and other
U.S. Territories
Standard

UPS Worldwide International

5-7
Business Days
$40.00 first item;
$10.00 each
additional item
         
Canada** Standard UPS Canada Standard 5-10
Business Days
$10.00 first item;
$2.50 each
additional item
  Expedited Canada Rush 2-3
Business Days
$40.00 first item;
$10.00 each
additional item
         
International** Standard UPS Worldwide International 5-7
Business Days
$40.00 first item;
$10.00 each
additional item
         

 *Delivery times are estimated and could take longer than what is listed.  

**International customers are responsible for paying customs duties in their own countries. Refunds will not be issued for books that are undelivered because local customs duties were not paid. 

 

Shipping Rates for Bridges Calendars

 

 Destination 

ASCE
Shipping
Method

Service

Delivery Time*

Shipping Cost

Continental U.S., Hawaii, Alaska, and Puerto Rico 

Standard

USPS
Domestic

3-10 Business
Days

$3.00 first calendar;
$1.00 each
additional calendar

 

Expedited

UPS Second Day

2-3 Business
Days

$15.00 first calendar;
$5.00 each
additional calendar

 

Next Day (orders must be placed by 12 noon)

UPS
Next Day

1 Business Day

$40.00 first calendar;
$10.00 each
additional calendar

         
Guam, U.S. Virgin Islands, and other
U.S. Territories
Standard

USPS International

7-14
Business Days
$12.00 first item;
$4.00 each
additional item
         
Canada** Standard UPS Canada Standard 5-10
Business Days
$10.00 first calendar;
$2.50 each
additional calendar
         
International** Standard USPS International 5-7
Business Days
$12.00 first calendar;
$4.00 each
additional calendar
         


*Delivery times are estimated and could take longer than what is listed.

**International customers are responsible for paying customs duties in their own countries. Refunds will not be issued for books that are undelivered because local customs duties were not paid.