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I cannot get into my Live Webinar.


 If you are having trouble joining a meeting, try the following:

  1. Click Help on the Meeting Login page. This takes you to the Test Meeting Connection page where you can verify that your computer meets all necessary requirements. If you do not pass the test you will be given instructions for what you need to do.
  2. Make sure popup blockers are disabled.
  3. You may be using a proxy server. To resolve this in Internet Explorer, Select Tools > Internet Options > Advanced tab. Then enable the setting Use HTTP 1.1 through proxy connections. After doing this, clear your cookies, close all browser windows and attempt to re-enter the meeting (note that you may need your IT Administrator to perform these steps).