Phone: 1-800-548-2723 (U.S. customers) or 703-295-6300 (International customers)
Fax: 703-295-6211
Email: pubsful@asce.org
Mail: Book orders can be mailed to:
American Society of Civil Engineers
Book Orders
P. O. Box 79162
Baltimore, MD 21279-0162
International Book Customers
International customers for ASCE books may prefer the rapid service of our local distributors.
Rush Orders
Expedited air delivery service is available for both U.S. and international orders. Same day shipping is available for rush orders placed and processed before 1:00 pm EST. You may place Rush orders through ASCE’s website, or calling ASCE's Customer Service and Fulfillment Department at 1-800-548-2723 or 703-295-6300 or Email pubsful@asce.org
To place a rush order using your own shipping account number, please call or email ASCE's Customer Service and Fulfillment Department at 1-800-548-2723 or 703-295-6300 or Email: pubsful@asce.org
Customer Service
When you contact ASCE Customer Service, please provide complete contact information: name, address, telephone, and e-mail. If you are an ASCE member, please provide your member number.
Email: Pubsful
Telephone: 1-800-548-2723 (US) 1-703-295-6300 (International)
Fax: 1-703-295-6211
Book claims can be mailed to:
American Society of Civil Engineers
Customer Service and Fulfillment Department
1801 Alexander Bell Drive
Reston, VA 20191-4400
Book Returns
If you are not completely satisfied with your book purchase, return it undamaged within 30 days (90 days for international orders) for a full refund, exchange, or credit of your publication purchase price. If your return is due to our error, we also refund the shipping costs.
Do not return any items to ASCE’s Reston, VA, address. If you have any questions, please Email: pubsful@asce.org or phone 1-703-295-6210.
Please return your package to the following address via a traceable method to:
American Society of Civil Engineers
9050 Junction Drive
Annapolis Junction, MD 20701
Shipping Rates
Destination
|
Service
|
Delivery Time*
|
Shipping Cost
|
Continental U.S., Hawaii, Alaska, and Puerto Rico
|
UPS
Ground
|
5-10 Business
Days
|
FREE!
|
Guam, U.S. Virgin Islands, and other U.S. Territories
|
Air Mail
|
5-10 Business
Days
|
FREE!
|
Canada**
|
UPS
Canada
Standard
|
5-10
Business Days
|
$10.00 for the first book; $2.50 for each additional book on the same order
|
International**
|
UPS Express International
|
5-7
Business Days
|
$40.00 for the first book;
$10.00 for each additional book on the same order
|
*Delivery times are estimated and could take longer than what is listed.
**International customers are responsible for paying customs duties in their own countries. Refunds will not be issued for books that are undelivered because local customs duties were not paid.