- Buying and Selling of an Engineering or Land Surveying Firm
- Better Decision Making Numerical Methods and Beyond - Two Part Series
- Communication Skills: Listening
- Critical Path: Introduction to the Method and Software
- Cross-Examination: How to Be an Effective and Ethical Expert Witness
- Delegation: Why Put Off Until Tomorrow What Someone Else Can Do Today?
- Effective Marketing of Professional Services For Engineers and Surveyors
- Employee Evaluation and Development - The Key to Performance Improvement
- Engineering Economy
- Establishing Your Engineering or Surveying Practice
- Ethics for Engineers Online Course- New Online Course!
- Ethics- The Road Engineers Must Follow
- The Expert Deposition: How To Be An Effective and Ethical Expert Witness
- Financial and Accounting for Non-Financial Managers
- From Project Engineer to Project Manager: Look Before you Leap
- Future Perfect - 10 Rules to Sustain Your Firm's Success
- Goal Setting and Getting
- How to Excel During Cross-Examination: Techniques For Experts That Work
- How to Excel During Depositions: Techniques For Experts That Work
- How to Write a Business Plan
- Improved Communication Within and Outside of the Project Team
- Key Financial, Marketing and HR Practices
- Knowing My Style: Improving Productivity and Teams through Self-Knowledge
- Leadership Development Online Course
- Managing the Engineering and Surveying Firm: Positioning for the 21st Century
- Marketing 101
- Marketing Model for Success: RAMPS
- Mentoring
- Monitoring Project Budgets and Schedule: Earned Value Method
- The Most Difficult Questions for Experts with Answers
- Negotiating Better Engineering and Architectural Contracts: A Win-Win Approach
- The People-centric Organization... Keeping Your Eye on the Ball
- Presentation Skills for Engineers and Technical Professionals
- Project Management
- Project Work Plans: Why and How?
- Satisfying Customers (Clients)... What Does it Take
- Scope Creep: Preventing/Resolving
- Speaking: Preparing, Presenting and Following Up To Make Things Happen
- Strategic Thinking and Planning: New Engineering Challenges... New Community & Business Realities
- Successful Marketing of Engineering Services - From Finding Prospects to Generating Repeat Business
- TEAM: Together Everyone Achieves More
- What You Must Know About Sustainable Development
- Writing: Producing Action Oriented Documents
 Book |
 CD-ROM |
 DVD |
 Audiotape |
 Videotape |
 Online |
Better Decision Making Numerical Methods and Beyond - Two Part Series Our daily lives require myriad decisions. Many of them are routine, but some have long lasting effects and others have hidden complexity. Whether managing a business or your own life, making better decisions -- in the face of uncertainty, time pressure, and imperfect judgment ? will improve your personal and professional life. Utilizing structured decision making using numerical methods that assess outcomes and risk in competing options can provide insights into the decision that might not be considered by the "gut instinct" decision maker.
0.2 CEUs $149M/$199NM. 7DMI
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Buying and Selling of an Engineering or Land Surveying Firm If you are the owner of a business, or the potential buyer of a business, this seminar will give you the answers you need to the following questions: When is the right time to sell? When should I buy? How do I get the company ready to sell? What is a company worth? How do I attract buyers? How do I limit the amount of taxes I have to pay? How do I as a new owner become successful after the sale? How do I preserve my good name after the sale? Most professionals only buy or sell a company once in their lifetime. Make sure you understand how the game is played before you make a costly mistake. The cost of this seminar on tape may be one of the best investments you as a professional can make. Included is a special interview about buying and selling between Milton Denny, PLS, and Van Clindlescales, PE, PLS, PhD. 3 hours.
0.3 CEUs. $144/$4591 W06
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Communication Skills: ListeningThis webinar-on-CD explains how to ask questions and how to listen so that you and your business or government organization can be more effective. Topics included in this one hour workshop include five forms of communication, levels of attentiveness, power of questions, tips on asking, and a personal action plan. 1 hour.
$75M/$125NM. X72
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Critical Path: Introduction to the Method and Software Project managers typically face four schedule questions:
1) How long will the project take?
2) Are we on schedule?
3) How long will the project be delayed because of this setback?
4) How long did the project really take?
The Critical Path Method (CPM) provides answers to these questions, and facilitates a very systematic approach to project planning.
0.1 CEUs $75M/125NM. 7CP
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Cross-Examination: How to Be an Effective and Ethical Expert Witness This program teaches you how to give mistake-free cross-examination testimony. The tape demonstrates by example and features over 50 lively cross-examination exchanges between lawyer and witness. Each example features one or more points made during the tape. You will learn how to prevent the cross-examiner from controlling your testimony, how to effectively prepare for cross-examination; how to respond to attempts to paint you as biased, how to recognize and defeat the cross examiner's tricks and tactics, how to answer in such a way that the jury is not misled, your proper role as an expert- not an advocate, how to avoid unnecessarily helping the cross-examiner and much, much more. 1 hour.
$99.95. V39
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Delegation: Why Put Off Until Tomorrow What Someone Else Can Do Today? Delegation means legitimately assigning part of your tasks to someone else. When done well, everyone wins. When done poorly, we experience "bossing," "dumping," or wasted effort. In spite of compelling arguments in support of delegation, professionals often don't do it or do it poorly. Engineers are especially adept at rationalizing why they cannot delegate or delegate more. This webinar addresses these obstacles to delegation and, more importantly, explains how to delegate effectively to produce win-win results. 1 hour.
0.1 CEUs. $75M/$125NM. A50
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Effective Marketing of Professional Services For Engineers and Surveyors This course will show you how to improve your marketing and public relations efforts to increase your technical practice business. Included is information on how to find and win the jobs that will keep your company growing profitably. It will offer practical "how to" suggestions on organizing the marketing function, writing a marketing plan and how to keep the marketing effort on track. If you plan to be in business in the 21st century, this video is a must. 3 hours.
0.3 CEUs. $144/$3791 P23
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Employee Evaluation and Development - The Key to Performance Improvement This program is essential for all engineers that currently manage employees or will do so in the future. Program content covers the most essential elements of employee motivation and performance, offering new concepts and information about what needs to be measured and how it can be accomplished in a manner that motivates, rather than de-motivates. The seminar explores the seven critical components of a modern performance management system and focus on what is really needed to help employees develop to their full potential. The seminar examines the entire premise behind performance reviews and offers a new approach that will build people, increase productivity, and help create an efficient, effective workforce.
0.1 CEUs $75M/$125NM 7EED
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Engineering Economy You will learn how to make decisions about when to purchase equipment, how to amortize investments and quantify the effect of depreciation, when to lease, and how to compute the present worth and future worth of capital investments. Benefit/cost and incremental analysis are covered, as well as rate of return analysis. 3 hours.
0.3 CEUs. $144/$369.1 L06
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Establishing Your Engineering or Surveying Practice Here is the information you need to get a new or newly established technical practice up and running on a sound business footing. This video is a must for engineers, surveyors or other professionals who wish to establish themselves as independent consultants and service providers or who wish to improve the operation of an existing small practice. 3 hours.
0.3 CEUs. $144/$3791 P22
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Ethics for Engineers Online Course This course discusses the importance of, and issues inherent in, ethics for engineers. It is important for the engineer to develop ethics early in his or her career and apply ethical considerations as constantly as technical considerations. This course will emphasize the importance of developing a code of ethics, give the engineer a framework for developing such a code, and analyze the difficult ethical/technical issues that often accompany major engineering projects, particularly those that involve other cultures or political systems. 3 hours.
3 PDHs. $169M/$199NM. X98
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Ethics- The Road Engineers Must Follow Engineering is consistently ranked by the general public in the U.S. as one of the top five ethical professions - have we tricked the public or is this an honor we have truly earned? In this webinar on CD, ethics will be carefully defined and will reflect on the differences in your personal and professional ethics. Ethical dilemmas are discussed and you are guided to various sources to aid in decision making. The ASCE Code of Ethics as well as other formal and informal Codes are presented and discussed. Specific ethical situations are discussed by the ASCE General Counsel. 1 hour.
0.1 CEUs $75M/$125NM. 7ET
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The Expert Deposition: How To Be An Effective and Ethical Expert Witness This DVD shows you how to be a formidable expert witness at deposition. This videotape clearly demonstrates how to deal with pointed questions from attorneys, what not to do at deposition, how to avoid scheduling difficulties, how to ethically answer trick questions, how to properly handle and refer to documents and records, the special techniques required for videotaped depositions and much more. Features over 40 sample deposition exchanges with explanations and answers to the most commonly asked questions concerning expert depositions. 1 hour.
$99.95 P08
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Financial and Accounting for Non-Financial Managers Whether you're a brand-new supervisor or a senior executive, you don't go far without having a command of key financial concepts. Think of this broad-based course as your personal, one-on-one tutor. Written expressly for non-specialists like you, this AMA program clearly explains how to understand financial and operational measures, prepare, and utilize budgets, respond to inquiries about the dollars-and-cents consequences of actions taken by you or your department, and speak the jargon of the finance with fluency and ease. Step-by-step exercises and interactive examples will show you how to put the standard techniques of financial analysis to work immediately. (Sherman, Eliot; 240 pages, spiral bound)
0.2 CEUs. $145M/$159NM. V65
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From Project Engineer to Project Manager: Look Before you Leap This pragmatic webinar-on-CD will guide you through the process of deciding if you want to become a project manager and, if so, how to do it. Project engineer and project management roles differ markedly; that's the premise of this webinar. Those differences are described to help you and your employer decide if you should make the move. Recently appointed project managers will obtain advice on how to be more effective. This webinar is intended for both private and public sector personnel. Participants receive a detailed handout on which the webinar will draw. 1 hour.
0.1 CEUs. $75M/$125NM. CD07
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Future Perfect - 10 Rules to Sustain Your Firm's Success This webinar-on-CD explores the ten key attributes and characteristics all firms must work toward developing in order to thrive in today's greatly changed, and tomorrow's sure to change even more world. It will also focus on ideas and insight to help you avoid disabling distractions and laser-focus your firm's management efforts to those select activities and practices which will truly make a positive difference in light of the challenges and opportunities before you. 1 hour.
0.1 CEUs. $75M/$125NM. A77
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Goal Setting and GettingThis webinar-on-CD reinforces the power of goal setting. It explains how to help your supervisees set goals and how to help them achieve goals, that is, tools and techniques that lead to goal getting. Also included is personal goal setting and goal getting process. This webinar-on-CD is intended for both private and public sector personnel who want to enhance their and their supervisees' goal setting and achieving ability. 1 hour.
0.1 CEUs. $75M/$125NM. Y77
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How to Excel During Cross-Examination: Techniques For Experts That Work This new practical survival guide for expert witnesses reveals all of the techniques and "tricks" used by trial attorneys during cross-examination. Each technique is identified, explained and illustrated with actual and sample trial testimony. As an expert witness, your "marketability" will increase dramatically once you master cross-examination. (Babitsky, Steven and Mangraviti Jr., James J.; 197 pages, soft cover).
$59.95. P09
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How to Excel During Depositions: Techniques For Experts That Work An indispensable resource for all experts, this book clearly and simply explains exactly what to do and what not to do during all phases of the deposition process including: scheduling, preparation, dealing with documents and subpoenas, answering counsel's questions, avoiding abuse, and collecting your fee. The authors teach by example and have over 150 examples of question and answer exchanges from depositions. Each example contains a "lesson" in which the authors emphasize what should be learned from it. Also included is a detailed index, deposition checklist, select Federal Rules of Civil Procedure and much more. (Babitsky, Steven and Mangraviti Jr., James J.; 284 pages, hardcover).
$59.95. P10
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How to Write a Business Plan This best-selling AMA self-study course has been updated to include crucial information on diagnosing and measuring customer satisfaction. How to Write a Business Plan not only puts all the facts and planning formats you need right at your fingertips, but also gives you the latest thinking on effective business planning. It shows you how to organize and implement the planning process from beginning to end and translate your plan into action. Organize and implement the planning process. Analyze the strengths, weaknesses, and opportunities in your organization. (Crego, Jr., Edwin T., Schiffrin, Peter D., and Krauss, James C.; 258 pages, spiral bound)
2.0 CEUs. $145M/159NM. V69B
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Improved Communication Within and Outside of the Project TeamPresented in this webinar-on-CD are practical methods for encouraging effective communication within the project team and between the project team and the client and other stakeholders. Introduced here are topics typically not covered in engineering education but more typically learned, efficiently, by experience. 1 hour.
0.1 CEUs. $75M/$125NM. Y34
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Key Financial, Marketing and Human Relations Practices This examines critical financial data that every organization must generate: ratios, overhead rates, labor budgets, fees, project management, multipliers, job costing, and cash flow -- and how to put this information to use and develop an effective marketing plan. 4 hours.
0.4 CEUs. $245 M/$295 NM. F18
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Knowing My Style: Improving Productivity and Teams through Self-Knowledge All of us have unique ways of working and thinking. The way we express ideas, present ourselves, approach and respond to others, pace our work activities, take action and make decisions, structure our time and carry out our projects - all this forms a personal statement about who we are as professionals. This webinar-on-CD will help you identify your own work style and how it works for and against you, especially in times of heavy workloads and intense people interaction, and provides a set of guidelines on how to interact effectively with others, no matter what their style, so that you can improve work results. 1hour.
0.1 CEUs $75M/$125NM. 7KMS
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Leadership Development Online Course This is an online version of ASCE's very popular seminar "Leadership Development for the Engineer." This course will guide you through the steps required to become a successful leader in an engineering organization. You will develop or expand your leadership skills and obtain the tools needed for your success. 7 hours.
0.7 CEUs. $399M/$499NM. B44
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Managing the Engineering and Surveying Firm: Positioning for the 21st Century Here are the tools you need to handle the business challenges of your growing technical practice. You will learn about your new legal responsibilities, expanding your staff to handle new opportunities, hiring and developing new employees, how to provide attractive benefits for them, controlling costs, where to seek new growth opportunities and how to apply new technology to your operation. This course is a must for the technical professional whose practice is established and who is facing the challenges of growth. 3 hours. 0.3 CEUs. $144/$3791 W11
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Marketing 101 Presented in this webinar-on-CD is a positive, proactive, win-win approach to marketing, a model that all personnel can apply with tangible results. 1 hour.
0.1 CEUs. $75M/$125NM. X78
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Marketing Model for Success: RAMPS This program takes a very complex, vast subject and defines it in one word, RAMPS, enabling anyone to understand and practice marketing techniques. It presents an over view of this business discipline and how it integrates with other business functions to lead to profits for the organizations. Focusing on Services marketing, this training provides a step-by-step program for planning and implementing marketing for the engineering firm. It explains how effective and efficient marketing requires targeting specific segments of the population, identifying behavior patterns and changing them for improved profitability. Specific examples are provided. The RAMPS plan to marketing success is a proven technique, developed for and used in the construction industry for over 20 years. 4 hours.
0.4 CEUs. $192/$6121. 7V05K
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Mentoring This webinar-on-CD begins by explaining the fundamentals of mentoring. Advice for successful mentoring follows. The advice is directed, as appropriate, to mentors and to mentees (protégés). Essentials of formal mentoring programs are explained and illustrated. 1 hour.
0.1 CEUs $75M/$125NM. X42
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Monitoring Project Budgets and Schedule: Earned Value Method This webinar-on-CD will show you how you can use the earned value method to monitor project progress. Monitoring project progress means being able to periodically know and compare what we planned to spend, what we actually spent, and what we've actually produced. With this information, the project manager can identify and build on success or, in contrast, identify problems and correct them. At any point in a project, managers typically know planned expenditures and actual expenditures but often are missing the third essential item, that is, the value of what has been produced. Therefore, they don't know the status of the project and, more specifically, are not able to see and correct looming budget and schedule problems. 1 hour.
0.1 CEUs $75M/$125NM. Y55
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The Most Difficult Questions for Experts with Answers This program reveals the 50 most challenging trick and difficult questions an expert will face during cross-examination. Attorney Jim Mangraviti explains the tactical reasons a cross-examiner may ask each question. Courtroom demonstrations present truthful, artful answers, which will prevent the cross-examiner from unfairly twisting your testimony and misleading the jury. This tape teaches you how to rebuff the cross-examining attorneys' trick questions that attend to attack the foundation of your theory, cast aspersions on your meetings with counsel, take your prior testimony or writings out of context, trap you with hypothetical situations, accuse you of bias, negligence, or worse, prevent you from explaining your answers by staking you to the deals, and paint you as for-hire by questioning your fees, bill, and forensic income. 1 hour and 15 minutes.
$95. V38
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Negotiating Better Engineering and Architectural Contracts: A Win-Win Approach This webinar-on-CD focuses on conflict resolution related to engineering contracts by applying improved techniques of negotiation. It will begin with a better understanding of the nature of conflict and how it affects our business and personal lives. We will touch on the skills required to be an effective negotiator and show the strategies and tactics for planning and conducting a negotiating session. Specific techniques that lead to better contracts with clients will be emphasized in a manner that leads to both parties feeling like winners. The ideas from this webinar will impact all aspects of your business and personal lives-not just better engineering contracts. 1 hour and 30 minutes.
0.15 CEUs. $115M/$165NM. Y67
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The People-centric Organization... Keeping Your Eye on the Ball Many engineering organizations profess to be "people oriented" but few truly "walk the talk". This webinar-on-CD explains the concept of a people-centric organization where employees perform at their best doing what they do best every day in an environment that supports them by nurturing their personal growth and professional development and recognizing and rewarding their excellent performance. The importance of recognizing employees' talents and strengths and finding ways to play to those talents and strengths is emphasized. Helping employees to do the same is also addressed. How an organization can build a strong, institutionalized behavioral knowledge base that helps employees better understand themselves and others is covered. It explains how this knowledge base provides a foundation for building better people skills throughout the organization and results in stronger interpersonal relationships and better teamwork which are critical to the success of engineering organizations. 1 hour.
0.1 CEUs. $75M/$125NM. CD09
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Presentation Skills for Engineers and Technical Professionals A unique skill-building course to help you prepare and deliver clearer, more persuasive presentations to clients, sales prospects, and internal audiences. This course will help you:
- Enhance your career by becoming a stronger, more confident presenter
- Present technical content to non-technical audiences in a compelling way
- Start overcoming your fear of presenting and public speaking
- Increase your consulting skills by becoming a better communicator
- Develop a strong and interesting speaking voice
- Utilize a three-step process for handling questions from the audience
- Differentiate between effective and ineffective use of presentation visuals. 4 hours.
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Project Management Developed by engineers for engineers this 35-hour PMI Certified course covers all aspects of project management including: client relations; contracts and procurement, planning; scheduling; budgeting; accounting and finance; quality and monitoring; and administration. The course can be used by individuals or deployed across an entire firm or agency. Discounts available on group or corporate orders. 35 hours.
35 PDHs. $895M/$995NM 1 Years Access. W56
For additional information on the course or to view a demo, please go to: http://www.pm.smartpros.com/asce
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Project Work Plans: Why and How? Presented in this webinar-on-CD is a practical approach for preparing and then using a PWP.Because projects occur in the public and private sector, this workshop is intended for government and A/E/C personnel. 1 hour.
0.1 CEUs. $75M/$125NM. X71
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Satisfying Customers (Clients)... What Does it Take Meeting explicit contractual requirements (scope, schedule and budget) is certainly a prerequisite for satisfying customers (clients). However, satisfying clients requires much more that isn't generally written down (explicit). The first step in satisfying these "other" important needs and expectations is to determine what they are and that's not always an easy task. Some of these needs and expectations are pretty common and obvious. Others aren't... they are unique to the client and the project and require some creative detective work to identify. This webinar-on-CD identifies some common "unwritten" needs and expectations that must be addressed to satisfy most clients as well as some creative and proven techniques for identifying the unique and not-so-easy-to-determine client needs and expectations so they can be satisfied. 1 hour.
0.1 CEUs. $75M/$125NM. CD04
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Scope Creep: Preventing/Resolving Presented in this webinar-on-CD are methods for preventing and resolving scope creep.The workshop is intended primarily for E/A firms. However, public entities interested in improving the effectiveness of their internal projects will also find value in this seminar. 1 hour.
0.1 CEUs. $75M/$125NM. X41
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Speaking: Preparing, Presenting and Following Up To Make Things HappenThis webinar-on-CD will help you take concrete steps toward improving your speaking ability. Individuals who develop speaking skills are well-rewarded in terms of span of influence, promotion, compensation, perquisites, added opportunities, and perhaps most important of all, personal satisfaction for a difficult task well done. You will learn to speak effectively and develop it further through study and practice. 1 hour.
0.1 CEUs. $75M/$125NM. CD11A
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Strategic Thinking and Planning: New Engineering Challenges... New Community & Business Realities - New! Learn a new approach to strategic thinking and planning that is simple, fast, and can be integrated into existing operational planning and performance budgeting. You will learn guidelines for strategic thinking and how to evaluate your current strategic plans and amend them to a higher level. 1 hour.
0.1 CEUs. $75M/$125NM. 66997
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Successful Marketing of Engineering Services - From Finding Prospects to Generating Repeat Business How would you like to help your firm acquire more new clients in less time than ever before? How would you like to generate more new business from your firm's existing clients? In today's competitive climate, acquiring new clients and retaining old ones seems harder than ever. It needn't be. Marketing is a process, a step-by-step combination of activities and attitudes and client assessments. No matter what your experience and background, you can learn that process. To help you, we've created a completely new learning at home experience for you. You will learn the two most crucial elements to marketing success; how to determine the attractiveness and potential of any market; the Mandeville Techniques- ten steps to turn any prospect into a client; how to ask the right questions to get your firm considered for specific projects; what you should -and should not- do in a formal presentation; and much more. The course also contains an unique series of special forms that you will use over and over in applying these concepts to your real projects. (Stuart W. Rose, Ph.D.; 150 pages, loose-leaf binder)
2.0 CEUs. $245M/$295NM. A28
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TEAM: Together Everyone Achieves More This one-hour webinar answers that question by first exploring the essential attributes of effective teams. It then moves on to describing the stages of team development and suggesting processes that can be used to both build a vital team and advance its work. Both traditional and virtual teams are discussed with the latter becoming increasingly important in our electronically connected world. 1 hour.
0.1 CEUs. $75M/$125NM. A79
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What You Must Know About Sustainable Development This webinar-on-CD cuts through the current fog of ideologies and agendas about sustainable development, and presents a clear and compelling story of why it is becoming an important issue for civil engineers, indeed for everyone, for decades to come. This CD will provide civil engineers with an understanding of the trends and driving forces that are shaping a new course for environmental, economic and social development and how it will change the way civil engineers will work in the future. Also includes information about the knowledge and skills that civil engineers will need to function in a society that is moving towards sustainability. 1 hour.
0.1 CEUs. $75M/$125NM. A75
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Writing: Producing Action Oriented Documents This webinar-on-CD will offer many specific and pragmatic tips to immediately help you improve your writing ability. Of the five forms of communication (listening, speaking, writing, visuals, and mathematics), writing is the one that is most likely to have both short term and long-term impacts. Besides the potential to influence others, effective writing can help each of us determine what we really know and think about professional and other topics. If you are dissatisfied with your writing skill, improving it can have a significant personal and professional payoff. 1 hour.
0.1 CEUs. $75M/$125NM A73
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1 = Individual Price/Organization Price. If purchased at the individual price, the tape may be used solely by the individual for educational purposes. It may not be duplicated, sold or rented to others.
