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INSTRUCTOR:
Robert Schraeder, P.E.
Purpose and Background
This presentation was recorded at the ASCE Construction Institute Summit 2025.
This presentation focuses on equipping professionals in the construction industry with strategies to proactively manage and mitigate conflict. It emphasizes the inevitability of conflict in complex projects and highlights the value of preparation as a tool for minimizing its impact. The content outlines key elements such as developing a conflict management plan, establishing shared expectations, and selecting an appropriate project delivery method. It also stresses the importance of defining roles and responsibilities, as well as ensuring stakeholder alignment early in the project lifecycle. By fostering a culture of communication and proactive planning, project teams can reduce the likelihood and severity of disputes. The session draws from real-world experience to reinforce the value of being intentional and disciplined in conflict preparation.
Benefits and Learning Outcomes
Upon completion of this course, you will be able to:
- Describe the importance of preparing for conflict in the early stages of a construction project.
- List the key components of a conflict management plan.
- Identify practices that support stakeholder alignment and minimize project disputes.
- Discuss how project delivery methods influence the potential for conflict.
- Explain the value of setting clear expectations and defining roles and responsibilities.
Assessment of Learning Outcomes
Students' achievement of the learning outcomes will be assessed via a short post-test assessment (true-false, multiple choice, and/or fill in the blank questions).
Who Should Attend?
- Construction Engineers
- Structural Engineers
- Project Managers
- General Contractors
- Early Career Professionals
How to Earn Your CEU/PDHs and Receive Your Certificate of Completion
This course is worth 0.1 CEU/1 PDH. To receive your certificate of completion, you will need to complete a short on-line post-test and receive a passing score of 70% or higher within 365 days of course purchase.
How do I convert CEUs to PDHs?
1.0 CEU = 10 PDHs [Example: 0.1 CEU = 1 PDH]